Privacy policy

Last updated: April 15, 2025

This Privacy Policy describes how wendy-austin-salt (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from wendy-austin-salt.myshopify.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Introduction
This policy explains how we collect, use, and protect personal data in accordance with GDPR and the Data Protection Act 2018. We process data as both data controller (for general inquiries) and under legal obligations for clinical work

Data Collection
We collect:

·       Contact details (name, email, phone) through website forms

·       Clinical information (client history, reports) with explicit consent

·       Website usage data via cookies 

Lawful Basis

·       Clinical data: Processed under GDPR Article 9(2)(h) for healthcare provision

·       Marketing communications: Consent-based

·       Service delivery: Legitimate interests for appointment management

Data Protection Measures

·       Secure storage: Password-protected systems and encrypted devices

·       Access restrictions: Limited to authorised personnel

·       Record retention: Clinical records kept until client turns 25-26 as per legal requirements

Information Sharing

·       With other professionals: Only with explicit consent

·       Legal exceptions: When required for safeguarding or court orders

·       Third-party processors: Named partners with GDPR-compliant agreements 

Your Rights

·       Access requests: Fulfilled within 30 days of written request

·       Data rectification: Available via email/portal

·       Withdrawal of consent: Contact wendy@wendyaustinsalt.co.uk

Contact
For data queries: wendy@wendyaustinsalt.co.uk
ICO Application number:C1676621

Policy Updates
Reviewed annually with changes notified via website